You can ask your any query to our support team, although you are using our theme or need premium help of using another product.
Genral and Support E-Mail
You will get an Buy Now button on theme detail page, Click on that and you can make purchase product from there
After make payment your product will active in myaccount panel you can download theme from there or you will get the product download link on your registered mail address, You can download the purchsed product using that link.
After download the pro version, Please Upload it to your wordpress and active it.
You can download the product using Wordprss admin dashboard >> appearance >> themes >> add new >> select your product and upload, After successfull upload it will show in themes section user appearance, If it not show there then something is wrong, Pelase check again or upload theme via another method.
Via : cPanel or your hosting panel, Just open File manager in your hosting control panel, Go to your website folder. >> wp-content >> themes >> Upload your file here and extract. here there may be another some themes after extract your theme folder name will be also here.
Via FTP : Download and Extract file in your local system, Then open your Website Directory in any FTP programe like Filezill, Winscp etc which you use. then go to wp-content >> themes >> here please upload your theme folder.
You may get error in upload related to server config like max_memory_size, Upload_time_limit etc, If you get any other error related to theme, Please contat to our support they will help you and solve your issue.